IAGR 2026 Lima

Elizabeth is an internationally recognised expert on effective governance, corporate culture, and ethical conduct. She is Managing Director of Kiel Advisory Group Pty Ltd, currently acting as Chief Culture and Ethics Officer of The Star Entertainment Group

Elizabeth’s professional qualifications include Master of Psychology (Organisational); Bachelor of Science (Psychology) (Hons); Registered Psychologist; Member of the Australian Psychological Society.

Elizabeth has more than 25 years’ experience designing and implementing evidence-based methods to assess and monitor behavioural risk in cor... Read more

Devon Dalbock holds the position of Vice President of Government and Regulatory Affairs for Gaming Laboratories International (GLI) EMEIA. In this role, he focuses on collaborating with regulators and government officials across the region, supporting both established and emerging gaming jurisdictions with GLI’s advisory services and training.

Dalbock has been with GLI since 2016, initially serving as General Manager of GLI Africa before transitioning to COO for GLI EMEIA, a role he took on in 2023, further solidifying his leadership within the organization.

With over 40 years of senior execut... Read more

Trude Høgseth Felde is a lawyer and Senior Adviser with over 20 years’ experience from working in gambling regulation at the Norwegian Gaming Authority.

Trude works with general legal matters in the gambling area, and her main responsibility is the writing new legislation, working to prevent illegal gambling, and the borderline between law and technology. Trude has been involved in the Gaming Authority’s international activities over many years, and she is an active member of IAGR (International Association of Gaming Regulators).

Over the years, Trude has served as Secretary to the IAGR Board, Vice President and President... Read more

As Chief Experience Officer (CXO), Megan oversees Greo's Evaluation and Knowledge Mobilization teams, providing support to include lived and living experience, practice-based evidence, and research evidence into Greo's products and services.

With a passion for capacity building, Megan has over 20 years of experience working with community-based, provincial/territorial and federal-level organizations to collectively identify needs and collaboratively develop plans of action to listen, learn, and grow.

Megan holds a Master of Public Health from the University of Waterloo and a Diploma of Adult Education from St. Francis Xavier University... Read more

Kirsten Hees is a senior inspector at the Netherlands Gambling Authority. She works in the Enforcement Department, in particular in the supervision and enforcement of unlicensed online gambling.

Kirsten has been working at the Netherlands Gambling Authority since 2021 and has a background in forensic science. She specializes in OSINT and is involved in several projects regarding illegal online gambling.

Ian Hughes is the Chief Revenue Officer for GLI®. In his role, he oversees the commercial success of the company’s global gaming group, ensuring clients grow their potential and increasing their efficiencies in the testing and certification process. He is also responsible for overseeing professional services provided by GLI laboratories and providing technical advice and certification services to regulators globally. His passion lies in leveraging cutting-edge technology in assisting regulators, operators, and suppliers in developing and deploying innovative solutions that provide benefits to... Read more

Jennifer has more than 25 years of experience regulating gambling in Washington State. Currently, she is the Agent in Charge/Tribal Certification Program Manager of the Licensing Unit for the Washington State Gambling Commission. Her staff is responsible for processing all individual and organizational licensing applications for those who want to work in the gambling industry as well as those who would like to supply products to both Tribal and non-Tribal gambling facilities. All applicants go through a rigorous background investigation that includes financial and criminal history investigatio... Read more

Jeremy Locke is the Deputy Chief Operating Officer at the Alcohol and Gaming Commission of Ontario (AGCO), where he leads the agency’s compliance functions across Ontario’s cannabis, racing, liquor, lottery, and gaming sectors. In this role, Jeremy is responsible for ensuring regulatory integrity and operational excellence across some of the province’s most dynamic and high-profile industries.

Previously, Jeremy served as the inaugural Director of the Operational Planning, Priorities and Performance Branch at AGCO. He spearheaded a multi-year initiative to establish a dedicated function f... Read more

Elizabeth Lusk is among Canada’s leading Knowledge Translation and Exchange experts with over 20 years of experience working across the health and wellbeing sectors. Her work has focused primarily on population health issues, including substance use, mental health, domestic violence, immunization, and, more recently, gambling.

In her role as Chief Strategy Officer with Greo, Liz supports her teams to meaningfully engage stakeholders and integrate strategic innovations throughout Greo’s portfolio of work and services.

Dr Ian Messenger is the Founder and CEO of the Association of Certified Gaming Compliance Specialists (ACGCS), a training and certification body for compliance officers in the casino and iGaming sector. ACGCS offers a range of courses—most notably the Certified Gaming Compliance Specialist (CGCS) program—on topics such as anti‑money laundering, fraud, and regulatory reporting.

Before establishing ACGCS, he led financial‑crime investigation teams at a multinational bank and then served as Director of Anti‑Money Laundering for a Canadian Crown corporation in the gaming industry. In thos... Read more

The Responsible Gambling Council (RGC) is a respected, independent non-profit organization. We have been a leader in the prevention of problem gambling in Canada and globally for over 40 years. We design and implement evidence-based prevention programs across populations at high risk of experiencing harm. We partner with government, regulators, operators, researchers, health organizations, and communities to collectively advance player protection in support of a world where gambling never comes at a human cost.

Gaming Associates is a globally recognised, accredited ISO/IEC 17025 Testing Laboratory, ISO/IEC 17020 Inspection Body, and ISO/IEC 17065 Certification Body. With over 25 years of experience, we provide testing, certification, and inspection services to ensure compliance and integrity in the iGaming industry. As pioneers in the online gaming industry, we help regulators across North America, South America, Europe, Australia, Africa, and Asia navigate complex regulatory landscapes with our experience and confidence, built up since 1998. We offer services across more than 50 jurisdictions globally, ensuring fair... Read more

Francesco Rodano, Chief Sustainable Gambling at Playtech, is a leading expert in gambling regulation and responsible gaming with over 18 years of experience spanning both government and industry roles.

As the former Remote Gaming Director at the Italian Customs and Monopolies Agency, he played a pivotal role in developing Italy’s regulatory framework for online gaming.

In his current position at Playtech, one of the world’s largest suppliers of gambling services, Francesco leads international public affairs efforts and spearheads the company’s safer gambling initiatives. He has been at the... Read more

Pedro is a seasoned Safer Gambling expert combining consultancy and training for leading operators with charitable work as Chief of SG Partnerships at Betblocker. He has worked in senior roles at leading iGaming companies including 888, William Hill, GiG, JPJ Group (Gamesys Group) and Marathonbet. Aside from his industry roles, he has been the Head of Gambling Therapy, a charity that provides online support for problem gamblers worldwide.

Pedro is a trained psychologist and psychodynamic counsellor with extensive CBT (cognitive behavioural therapy) training with more than a decade of experience... Read more

Birgitte Sand is a Senior Executive with over 25 years of experience, including most recently as Director of the Danish Gambling Authority. During her twelve-year tenure as the head gaming regulator in Denmark, she was responsible for the successful construction and consolidation of a liberalized gambling licensing regime covering betting, on line casino, land-based casinos, lotteries, and gaming machines.

Sand’s leadership expertise includes covering in-depth restructuring tasks, implementation of numerous comprehensive law complexes, massive digital transformation of work processes includin... Read more

Dr Karin Schnarr joined the Alcohol and Gaming Commission of Ontario (AGCO) as CEO and Registrar in September 2023 after successful careers in government, management consulting and academia. Her role at the AGCO includes regulatory oversight of the province’s alcohol, gaming (land-based and online), retail cannabis, and horseracing sectors. Before joining the AGCO, Karin was an Associate Professor, Strategic Management, at the Lazaridis School of Business & Economics at Wilfrid Laurier University (Laurier) where she led the BBA and MBA programs and served on the University’s Senate and Board... Read more

Justin G. Stempeck is an accomplished legal and regulatory expert with a robust background in gaming, sports wagering, and regulatory compliance. With over 15 years of experience spanning both private practice and public sector roles, Justin has developed a deep expertise in navigating complex legal landscapes, drafting key regulatory documents, and ensuring compliance for major gaming and sports wagering operators. He is currently serving as Deputy General Counsel at the Massachusetts Gamcheing Commission, where he plays a central role in overseeing regulatory compliance, guiding internal stakeholders... Read more

TEO Chun Ching is the Chief Executive of the Gambling Regulatory Authority of Singapore (GRA). He took the helm of Casino Regulatory Authority on 1 Aug 2018. Prior to 1 Aug 2022, GRA was the Casino Regulatory Authority of Singapore. He successfully led the transformation to GRA, involving structural, organisational and legislative changes. He now leads a 200-strong GRA in regulating Singapore’s gambling industry, which includes casinos, Singapore Pools, gaming machine rooms, mahjong rooms, lucky draws, online games of chance, etc.

Chun Ching is seconded from the Singapore Police Force where he holds the rank of Senior Assistant Commissioner of Police. Chun Ching has held various senior positions in Police Headquarters and key operational command roles... Read more

ComplyGuard is a comprehensive SaaS platform designed to help regulatory agencies streamline compliance, monitor gaming operations, and enforce legal standards effectively through advanced technology and centralized systems.

ComplyGuard specializes in real-time gaming oversight, offering secure data solutions to ensure regulatory compliance and streamline tax collection. Designed for diverse jurisdictions, it enhances operational efficiency with advanced, adaptable technology.

Jamie Wall is Senior Manager – International Regulatory Partnerships at the Gambling Commission, Great Britain.

Linda is an independent consultant specialising in gambling, consumer and not-for-profit policy, regulation and practice.

She retired from the Queensland Public Service in 2017 and has extensive experience in senior executive roles providing legislative and strategic policy advice to Ministers and chief executives; evidence to parliamentary committees and inquiries. Linda has developed, advised and led major initiatives and reforms, including reviews of Queensland’s harm minimisation strategies and programs and development of a modern casino regulatory model to facilitate the development of t... Read more