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Welcome to IAGR2026. We’re looking forward to four-days of insights and networking as we explore our conference theme, ’Steady Hands, Shifting Ground: Advancing regulation in a connected world’. 
Venue: Fontenac Ballroom clear filter
Thursday, October 22
 

8:40am GMT-05

Opening Remarks
Thursday October 22, 2026 8:40am - 8:45am GMT-05
Thursday October 22, 2026 8:40am - 8:45am GMT-05
Fontenac Ballroom

8:45am GMT-05

Rewiring responsible gaming – using AI, neuro-entertainment and the survival optimisation system to balance dopamine and reduce impulsivity
Thursday October 22, 2026 8:45am - 9:15am GMT-05
Traditional responsible gambling tools often assume rational player decision-making — but neuroscience suggests otherwise.
This session introduces a new approach grounded in the brain’s stress and reward systems, exploring how AI-driven microbreaks and neuroentertainment can interrupt compulsive gambling behaviour in real time. Drawing on three years of data, the presentation will outline the Survival Optimization System (SOS) framework, share findings from Casino.NL trials, and show how mood-regulating digital resets can improve decision-making without disrupting play.
Challenging conventional RG models, this session offers a science-backed case for reframing responsible gambling as both a regulatory priority and a strategic advantage.
Speakers
avatar for Dr. Mary Donohue

Dr. Mary Donohue

Founder & CEO, The Digital Wellness Center
Dr Mary Donohue is a renowned figure in digital psychology and mental health, serving as the Founder and CEO of the Digital Wellness Center (DWC). Her dedication to the field was sparked by witnessing her brother Tim’s challenges with online betting, motivating her to develop preventative... Read More →
Thursday October 22, 2026 8:45am - 9:15am GMT-05
Fontenac Ballroom

9:15am GMT-05

Leveraging AI to enhance responsible gambling – Innovative solutions for early risk detection
Thursday October 22, 2026 9:15am - 9:45am GMT-05
This session explores how AI and behavioural science are transforming responsible gambling. Using real-world examples, Mindway AI will demonstrate how tools like GameScanner and Gamalyze help identify at-risk players, support early intervention and improve regulatory compliance. Attendees will gain insight into the latest developments in AI-driven risk profiling and how these technologies can support safer gambling across markets and jurisdictions.
Speakers
avatar for Rasmus Kjaergaard

Rasmus Kjaergaard

Chief Executive Officer, Mindway AI ApS
As CEO, Rasmus Kjaergaard has grown Mindway AI from a small startup to the fast-growing software company it is today.

Rasmus focuses on the commercial and strategic development of Mindway AI through product innovation, partnerships and market expansions. Rasmus is deeply invested in the safer gambling agenda and a firm believer in the power of partnerships and collaboration to pursue better player... Read More →
Thursday October 22, 2026 9:15am - 9:45am GMT-05
Fontenac Ballroom

9:45am GMT-05

Academic and applied research collaboration –using industry data to support evidence-based regulation
Thursday October 22, 2026 9:45am - 10:45am GMT-05
Land-based gambling systems generate rich behavioural data, but this resource remains underused in safer gambling efforts.
In this session, Focal Research and the UNLV International Gaming Institute share insights from a collaborative, self-funded research program designed to analyse systems data in novel ways. They’ll explore how academic–industry partnerships can secure sensitive data, replicate findings across venues, and provide stronger evidence to inform regulation.
Key findings include when to engage players during continuous play and how small incentives affect participation in safer gambling initiatives.
Speakers
avatar for Melissa Salmon

Melissa Salmon

Applied Research Lead, Focal Research Comsultants
Dr Melissa Salmon is the Applied Research Lead at Focal Research Consultants. Melissa has specialized in the field of gambling studies for over 10 years with a background in psychological research and knowledge mobilization to guide her work.

Throughout her career, Melissa has led... Read More →
avatar for Tracy Schrans

Tracy Schrans

President, International
Tracy Schrans serves as the President of Focal Research Consultants, pioneering innovative approaches in the realm of player protection and responsible gambling.

Collaborating closely with CEO Dr Tony Schellinck, she stands as a trailblazing researcher, recognized for her utilizat... Read More →
avatar for Linda Woo

Linda Woo

Principal, Linda M Woo Consulting
Linda is an independent consultant specialising in gambling, consumer and not-for-profit policy, regulation and practice.

She retired from the Queensland Public Service in 2017 and has extensive experience in senior executive roles providing legislative and strategic policy advice to Ministers and chief executives; evidence to parliamentary committees and inquiries. Linda has developed, advised and led... Read More →
Thursday October 22, 2026 9:45am - 10:45am GMT-05
Fontenac Ballroom

11:00am GMT-05

AI tools for gaming regulators
Thursday October 22, 2026 11:00am - 12:00pm GMT-05
This panel will explore how regulators can harness AI to strengthen oversight — from detecting fraud and verifying identities to supporting responsible gambling and Know Your Customer (KYC) processes. Panellists will share real-world applications, examine current and emerging use cases, and discuss the opportunities and challenges of integrating AI into regulatory practice.
Speakers
avatar for Jennifer Carleton

Jennifer Carleton

Chief Legal Officer, Nevada, Illinois, Wisconsin
Before joining Sightline Payments in 2021 as its first Chief Legal Officer, Jennifer Carleton was in-house counsel for an Indian casino for a decade and then spent 14 years in private practice as an adviser to some of the premier public and private gaming and investment companies... Read More →
avatar for Ian Hughes

Ian Hughes

Chief Revenue Officer, GLI
Ian Hughes is the Chief Revenue Officer for GLI®. In his role, he oversees the commercial success of the company’s global gaming group, ensuring clients grow their potential and increasing their efficiencies in the testing and certification process. He is also responsible for overseeing... Read More →
avatar for Josh Kellman

Josh Kellman

Founder & CEO, Voicebox
As the Founder & CEO of Voicebox, Josh Kellman helps businesses achieve sustainable growth by optimising operations, integrating smart technologies, and leveraging data-driven insights. With over two decades of experience, Josh specialises in streamlining workflows, enabling digital... Read More →
avatar for Paul Resch

Paul Resch

Director of Gaming Operations, Pennsylvania Gaming Control Board
Paul Resch has served as Director of the Bureau of Gaming Operations for the Pennsylvania Gaming Control Board since 2008. In that role, he oversees a wide range of functions, including compliance auditing, the review of accounting and internal controls and the implementation and... Read More →
avatar for Justin Stempeck

Justin Stempeck

Interim General Counsel, Massachusetts Gaming Commission
Justin G. Stempeck is an accomplished legal and regulatory expert with a robust background in gaming, sports wagering, and regulatory compliance. With over 15 years of experience spanning both private practice and public sector roles, Justin has developed a deep expertise in navigating... Read More →
Thursday October 22, 2026 11:00am - 12:00pm GMT-05
Fontenac Ballroom

12:00pm GMT-05

Emerging and converging technologies – trading, crypto and skins: A focus on harm and harm-prevention
Thursday October 22, 2026 12:00pm - 12:30pm GMT-05
As gambling, investing and gaming converge to create new and exciting products, what can we understand about their propensity to create harm, and what must we do to prevent problems?
Speakers
avatar for Matt Zarb-Cousin

Matt Zarb-Cousin

Co-founder, Gamban
Matt Zarb-Cousin is a co-founder of Gamban, director of Clean Up Gambling, a senior government affairs advisor to YieldSec and an advisor to the Campaign for Fairer Gambling in the US. As spokesperson for the Campaign for Fairer Gambling in the UK, he lobbied successfully for a reduction... Read More →
Thursday October 22, 2026 12:00pm - 12:30pm GMT-05
Fontenac Ballroom

12:30pm GMT-05

Technology and gaming – What was, what is and what could be
Thursday October 22, 2026 12:30pm - 1:00pm GMT-05
The gaming industry is often labelled a laggard in adopting new technology. This can be both a blessing and a curse. On the positive side, laws and regulations may have more time to adapt, if necessary. On the downside, by the time technology is adopted, newer tools may already be out. This session will examine examples of technology in our industry, where we were and where we still are. We will look ahead at what is currently being deployed and what may be on the horizon, and outline what legislators, regulators, suppliers and operators should take into consideration. We’ll also explore how standards and best practice can help ease implementation in a highly regulated industry.
Speakers
avatar for Mark Pace

Mark Pace

President, IGSA
Mark is a seasoned gaming industry executive with a career spanning land-based casino operations, slot machine manufacturing, gaming systems development, online gaming, lottery technical operations and regulatory affairs at the local and federal levels internationally.

His resume includes working at Harrah’s Entertainment at the property and corporate level, at WMS Gaming Inc. and at Scientific Games. He worked with the International Gaming Standards Association for fifteen years representing those gaming companies and also as a Board of Directors... Read More →
Thursday October 22, 2026 12:30pm - 1:00pm GMT-05
Fontenac Ballroom

1:00pm GMT-05

Closing Remarks
Thursday October 22, 2026 1:00pm - 1:30pm GMT-05
Speakers
avatar for Ben Haden

Ben Haden

IAGR President
Ben works in the UK as a director at the Gambling Commission. He has responsibility for a portfolio which brings together the Commission’s market and social research function. His team produces the Commission’s official statistics and delivers a varied research programme to s... Read More →
Thursday October 22, 2026 1:00pm - 1:30pm GMT-05
Fontenac Ballroom

1:30pm GMT-05

Hosted Closing Lunch
Thursday October 22, 2026 1:30pm - 2:30pm GMT-05
Thursday October 22, 2026 1:30pm - 2:30pm GMT-05
Fontenac Ballroom
 
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