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Welcome to IAGR2026. We’re looking forward to four-days of insights and networking as we explore our conference theme, ’Steady Hands, Shifting Ground: Advancing regulation in a connected world’. 
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Tuesday, October 20
 

8:45am GMT-05

Navigating complexity – tackling key challenges in responsible gambling regulation
Tuesday October 20, 2026 8:45am - 9:45am GMT-05
This session explores some of the most pressing challenges in responsible gambling regulation today — including emerging gambling products, VIP programs, non-traditional advertising and shifting financial behaviours. Panellists will examine current regulatory responses, identify potential gaps, and consider the real-world impact of these measures on player protection and market sustainability.
Speakers
avatar for Elizabeth Arzadon

Elizabeth Arzadon

Chief Culture and Ethics Officer, The Star Entertainment Group
Elizabeth is an internationally recognised expert on effective governance, corporate culture, and ethical conduct. She is Managing Director of Kiel Advisory Group Pty Ltd, currently acting as Chief Culture and Ethics Officer of The Star Entertainment Group

Elizabeth’s profession... Read More →
avatar for Dr. Eugenia Chidhakwa

Dr. Eugenia Chidhakwa

Chair, Lotteries and Gaming Board, Lotteries and Gaming Board Zimbabwe
Dr Eugenia Chidhakwa is the first woman to be appointed the Chairman of the Lotteries and Gaming Board, Zimbabwe since October 2020. She is also a seasoned Sport Administrator in the Government of Zimbabwe as the substantive Chief Director Sport, Recreation, Arts and Culture; currently... Read More →
avatar for Tracy Parker

Tracy Parker

Senior Vice President, Accreditation, Advisory and Insights, Responsible Gaming Council Ontario (RGCO)
The Responsible Gambling Council (RGC) is a respected, independent non-profit organization. We have been a leader in the prevention of problem gambling in Canada and globally for over 40 years. We design and implement evidence-based prevention programs across populations at high risk of experiencing harm. We partner with gov... Read More →
avatar for Dr. Jennifer Shatley

Dr. Jennifer Shatley

Executive Director, ROGA
Dr Jennifer Shatley is the Executive Director of the Responsible Online Gaming Association (ROGA), representing nearly 85% of the legal U.S. online gaming market by handle. With nearly three decades of experience in responsible gaming, corporate social responsibility, public policy... Read More →
avatar for Linda Woo

Linda Woo

Principal, Linda M Woo Consulting
Linda is an independent consultant specialising in gambling, consumer and not-for-profit policy, regulation and practice.

She retired from the Queensland Public Service in 2017 and has extensive experience in senior executive roles providing legislative and strategic policy advice to Ministers and chief executives; evidence to parliamentary committees and inquiries. Linda has developed, advised and led... Read More →
Tuesday October 20, 2026 8:45am - 9:45am GMT-05
Harbour Ballroom A/B

9:45am GMT-05

Regulatory toolbox 101 – the inner workings of the risk management machinery of a regulator
Tuesday October 20, 2026 9:45am - 10:45am GMT-05
The regulator’s data and compliance functions play a crucial role in managing industry risks. Building effective risk management frameworks that facilitate the identification and processing of complex datasets supports more targeted regulatory interventions at a pre-enforcement stage, creating more opportunities for compliance. Understanding emerging risks, utilisation of data and automation are vital components in effective processing of licensed entities’ information at scale and being able to leverage the available information in a way that promotes a result-driven methodology.

This panel will delve into the challenges faced by regulators, focusing on the importance of utilising data in regulatory risk management frameworks, specifically risk matrix methodologies, compliance oversight and automation, regulatory reporting, and facilitating the engagement of licensees in delivering better compliance programs.

Speakers
avatar for Martha Brincat

Martha Brincat

Head of Compliance, Player Protection, Investigations & Sports Betting Integrity, Malta Gaming Authority
Martha Brincat is Head of Compliance, Player Protection, Investigations, and Sports Betting Integrity at the Malta Gaming Authority (MGA). She brings a strong background in payments compliance and regulatory advisory, Martha transitioned from senior roles in the private sector to... Read More →
avatar for Mamadou CISSE

Mamadou CISSE

Managing Director, Gambling Regulatory Authority (ARSJPA), Guinea Gambling Regulatory Authority
Mamadou CISSE is the Managing Director of the Guinea Gambling Regulatory Authority “ARSJPA” that monitors and regulates all gambling activities in Guinea through the Gambling Act of D/2023/045/PRG/CNRD/SGG of 2023.

Previously he served as Expert Consultant to several gambling companies and operators in Africa and Europe: Ministry of Finance of the DRC, LONAGUI, PMU-MALI, FLEXBET, CASINO DU MALI, 1XBET, KORALPLAY, UBIQ PAY, DME, etc.; various gaming advisory missions, from operation to regulation... Read More →
avatar for Trude Felde

Trude Felde

Lawyer/Senior Adviser, The Norwegian Gambling Authority
Trude Høgseth Felde is a lawyer and Senior Adviser with over 20 years’ experience from working in gambling regulation at the Norwegian Gaming Authority.

Trude works with general legal matters in the gambling area, and her main responsibility is the writing new legislation, working to prevent illegal gambling, and the borderline between law and technology. Trude has been involved in the Gaming Authority’s international activities... Read More →
avatar for Jennifer LaMont

Jennifer LaMont

Agent in Charge of Tribal & Licensing, Washington State Gambling Commission
Jennifer has more than 25 years of experience regulating gambling in Washington State. Currently, she is the Agent in Charge/Tribal Certification Program Manager of the Licensing Unit for the Washington State Gambling Commission. Her staff is responsible for processing all individual... Read More →
Tuesday October 20, 2026 9:45am - 10:45am GMT-05
Harbour Ballroom A/B

11:00am GMT-05

Considering the varied implementation of self-exclusion and its place in a wider safety framework
Tuesday October 20, 2026 11:00am - 12:00pm GMT-05
Speakers
avatar for Tammi Barlow-Marang

Tammi Barlow-Marang

Associate Vice President & Manager of Responsible Gaming, General Commercial Gaming Regulatory Authority
Tammi Barlow-Marang serves as the Associate Vice President and Manager of Responsible Gaming for the General Commercial Gaming Regulatory Authority in the United Arab Emirates, where she develops, implements, and enforces responsible gaming policies and programs that uphold the national... Read More →
avatar for Brittany Dale

Brittany Dale

Director, Business Transformation & Program Delivery, iGaming Ontario
avatar for Pedro Romero

Pedro Romero

Chief of Safer Gambling Partnerships, Third Sector - Non for Profit Organisation
Pedro is a seasoned Safer Gambling expert combining consultancy and training for leading operators with charitable work as Chief of SG Partnerships at Betblocker. He has worked in senior roles at leading iGaming companies including 888, William Hill, GiG, JPJ Group (Gamesys Group... Read More →
avatar for Matt Zarb-Cousin

Matt Zarb-Cousin

Co-founder, Gamban
Matt Zarb-Cousin is a co-founder of Gamban, director of Clean Up Gambling, a senior government affairs advisor to YieldSec and an advisor to the Campaign for Fairer Gambling in the US. As spokesperson for the Campaign for Fairer Gambling in the UK, he lobbied successfully for a reduction... Read More →
Tuesday October 20, 2026 11:00am - 12:00pm GMT-05
Harbour Ballroom A/B

2:30pm GMT-05

IAGR past, present and future – a fireside chat
Tuesday October 20, 2026 2:30pm - 3:00pm GMT-05
Past and present IAGR presidents, Tom and Ben, will consider the role IAGR plays in the context of the gambling sector today and the power of collective action.
Speakers
avatar for Thomas Auriemma

Thomas Auriemma

Former IAGR President
Thomas N. Auriemma is one of the casino industry’s leading gaming attorneys and consultants. He previously spent almost 30 years as a gaming regulator in New Jersey, U.S.A. and served 5 years as the Director of the New Jersey Division of Gaming Enforcement.

As a regulator, he was one of the founders of the International Association of Gaming Regulators and chaired its 2005 conference in Vancouver, Canada. After retiring from government service, Auriemma became the Vice President of Regulatory Affairs and Chief Compliance Officer for... Read More →
avatar for Ben Haden

Ben Haden

IAGR President
Ben works in the UK as a director at the Gambling Commission. He has responsibility for a portfolio which brings together the Commission’s market and social research function. His team produces the Commission’s official statistics and delivers a varied research programme to s... Read More →
avatar for Jeremy Locke

Jeremy Locke

President, Alcohol and Gaming Commission of Ontario
Jeremy Locke is the Deputy Chief Operating Officer at the Alcohol and Gaming Commission of Ontario (AGCO), where he leads the agency’s compliance functions across Ontario’s cannabis, racing, liquor, lottery, and gaming sectors. In this role, Jeremy is responsible for ensuring... Read More →
Tuesday October 20, 2026 2:30pm - 3:00pm GMT-05
Harbour Ballroom A/B
 
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